Privacy Policy

1.0 Corporate Identity and Scope

This Privacy Policy (the “Policy”) outlines how NexaTech (“the Company,” “We,” “Us,” or “Our”) collects, uses, processes, and protects personal and technical information when you visit our website at https://nexatechs.us (the “Website”), request an operational audit, or engage our custom software, automation, and cloud engineering services (the “Services”).

The Company is established in the United States and operates under the laws of the State of Washington. Our corporate headquarters is located at:

• Physical Address: 522 W Riverside Ave, Suite N, Spokane, WA 99201, USA
• Designated Compliance Email: service@nexatechs.us
• Corporate Phone Contact: +1 (929) 226-9495

By accessing our Website or utilizing our Services, you acknowledge the data collection and processing practices described in this Policy.

2.0 Categories of Data We Collect

We collect personal, business, and technical information depending on how you interact with our Website and Services.

2.1 Information You Provide Directly

We collect personal data that you choose to submit via our contact forms, consultation booking widgets, or email communications:

• Contact Information: First and last name, business email address, physical mailing address, and telephone number.

• Business Details: Corporate entity name, website URL, monthly technology budget, and current software system details.

• Project Specifications: Software blueprints, system schemas, codebase repositories, API configurations, and workflow documents shared during our discovery phases.

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2.2 System Logs and Technical Information

Our servers automatically collect technical metadata sent by your web browser when navigating our site:

• Network Identifiers: Your Internet Protocol (IP) address, browser type and version, device type, and operating system.

• Activity Logs: Timestamps of your visits, pages viewed, time spent on individual pages, and referring website URLs.

3.0 Mobile Messaging and SMS Policy

By submitting your phone number and opting in to receive SMS messages from NexaTech, you consent to receive transactional and project update text messages.

• Strict Non-Disclosure: Under no circumstances will mobile opt-in information, phone numbers, or SMS consent be shared, sold, rented, or leased to third-party affiliates, marketing partners, or external agencies for promotional purposes.

• Opt-Out Procedures: You can opt out of SMS communications at any time by replying “STOP” to any message you receive. For help, reply “HELP” or email us at service@nexatechs.us

4.0 Operational Purposes of Data Processing

We utilize collected information solely to maintain, secure, and deliver our software engineering operations:

• Service Delivery: To execute technical statements of work, design and build custom software architectures, and manage secure cloud deployments.

• Secure Infrastructure Management: To protect our networks, prevent unauthorized system access, block malicious software, and maintain secure code repositories.

• Client Communication: To respond to project inquiries, provide technical support, and distribute corporate newsletters.

• Legal Compliance: To coordinate financial reporting, tax obligations, and comply with valid legal processes or court orders.

5.0 Data Retention, Storage, and Security

• Retention: We retain personal data only for the duration necessary to fulfill the operational business purposes outlined in this Policy, or as required to comply with federal, state, and tax regulations.

• Data Security: We implement industry-standard administrative, physical, and technical safeguards—including SSL encryption, network firewalls, and restricted credential management—to protect your data. However, no method of transmission over the internet can be guaranteed as 100% secure.

6.0 Third-Party Disclosures and Subprocessors

We do not sell, trade, or rent personal data to third parties. We may share data only with trusted subprocessors necessary to deliver our Services, subject to strict confidentiality agreements:

• Hosting and Cloud Infrastructure: Secure global hosting engines, including Amazon Web Services (AWS) and Microsoft Azure, to manage our servers.

• Professional Services: Legal, financial, accounting, or business advisors who assist in our corporate operations.

• Legal Mandates: Law enforcement, regulatory bodies, or court officials when required by law or in a good faith belief that disclosure is necessary to prevent fraud or protect our legal rights.

7.0 Cookies and Tracking Technologies

The Website utilizes cookies to track navigation behavior, analyze traffic patterns, and optimize browser performance. You can decline cookies through your browser settings, though doing so may cause certain dynamic site features to function improperly.

8.0 Comprehensive Data Privacy Rights

Depending on your geographic location, you may possess specific rights under data privacy frameworks such as the GDPR or CCPA:

• Right to Access: Request copies of the personal data we hold about you.

• Right to Rectification: Request corrections to any inaccurate or incomplete personal data.

• Right to Erasure (Right to be Forgotten): Request the deletion of your personal data from our active systems, subject to legal retention obligations.

• Right to Limit Sensitive Data Use: Limit our processing of sensitive indicators (e.g., precise geolocation or technical credentials).

• Right to Non-Discrimination: We will never deny services, charge different prices, or alter service levels based on your exercise of privacy rights.

To exercise any of these rights, submit a verified request to our compliance officer at service@nexatechs.us.

9.0 Revisions and Contact Information

We reserve the right to modify this Privacy Policy at any time to reflect changing regulations or operational updates. Updates are effective immediately upon posting to this page. For any questions or notices, contact us at:

NexaTech

Attn: Privacy Officer

522 W Riverside Ave, Suite N, Spokane, WA 99201

Email: service@nexatechs.us